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Carrier Relations Committee Overview The PCMS Carrier Relations Committee was formed in 2001 to improve communication between physicians and health care payer groups; encourage fair and prompt payment for physician services and to facilitate adequate access to health care for patients. Complaints entered in the program's database are used to prioritize trends and facilitate discussion with carriers to resolve complaints. The Carrier Relations Committee (CRC) has now been collecting "hassle factor" data since summer of 2001. While responses got off to a fairly slow start, the rate has been steady and clear trends are emerging. The Committee encourages all PCMS members who have already responded to continue documenting hassles and submit completed forms. If you have not yet responded, please do so as soon as possible. In addition to continued data gathering, we will now start work on documentation and remediation of the strongest trends. Members, who have already submitted forms indicating problems in the identified trend areas, may be asked to provide further documentation. We expect this phase to progress rapidly to remediation efforts. Many thanks to all who have gone to the trouble to complete and submit forms. The results of your efforts will soon be evident. H.E.L.P. Log Forms are available for downloading from this website or contact Carolyn Clayton at 687-0039. |
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